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shawnvw
Known Participant
Dec 12, 2014 6:19 PM UTC
Question

TOC Links won't open New Window, Whole Page

RoboHelp HTML 11, Internet Explorer 11. Multiscreen HTML5 layout.

I'm trying to experiment with the different ways of opening links: New Window, Whole Page, Same Frame, etc.
Yesterday the different variations worked the way they should, but today every link in the TOC opens as if set to "Default (none)".

As for Links on topic pages, "New Window" opens a new tab, and "Whole Page" seems to go to Default (including the sidebar, which I gather should not be there).

Any ideas?

-- Shawn

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9 replies

irishmax
Inspiring
Feb 19, 2015 12:16 PM UTC

When I use full screen size on PC then TOC links open full new page OK. But when I view same on iphone or android tablet the targeted page opens in the original frame. If then I click on link from the embedded site it clears to full frame. I've tried html 'break out' code all over the place but no luck. My site is legalmax.info.

Cheers

Max

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Feb 19, 2015 3:55 PM UTC

What version of RH? What flavour of output are you creating?

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irishmax
Inspiring
Feb 19, 2015 4:11 PM UTC

Robohelp 11 & Responsive.

Cheers

Max

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Willam van Weelden
Willam van Weelden
Inspiring
Dec 15, 2014 10:50 AM UTC

Hi,

Responsive or Multiscreen?

For the HTML5 version, the frame options for links won't work.

  • New Window should open a new tab. That is as expected.
  • The rest will work like a regular link.

The frame options really are just for WebHelp only. And only the new window and whole page make any sense.

Kind regards,

Willam

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shawnvwAuthor
Known Participant
Dec 15, 2014 5:01 PM UTC

I'm using Multiscreen HTML5.

I want the user to see the video, by name, in the navigation pane on the left, but the video has to open in a window or tab without the navigation pane (which is why I wanted "New Window" or "Whole Screen".)  Is there a way to accomplish this?

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Willam van Weelden
Willam van Weelden
Inspiring
Dec 19, 2014 12:53 PM UTC

What kind of video are you inserting, and how are you doing that? You could create a link to a page outside the help system that hosts the video. A link to a different topic will simply open up the skin again.

Kind regards,

Willam

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