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doster0404
Inspiring
October 12, 2016
Question

TOC Navigation pane doesn't show in WebHelp ROBOHELP 9

  • October 12, 2016
  • 1 reply
  • 1016 views

Captiv8r I was experiencing the same problem as thread #TOC Navigation pane doesn't show in WebHelp Rh2015 , however, when I generate my WebHelp (in RH 9), "....index.html" isn't trucated on my start page file name, and appears correctly prior to publishing. Only when I publish to SharePoint 2013 does it hide the TOC pane. The "Show" link isn't visible on the start page - just the start page that doesn't have any links for the user to navigate. Can you perform your magic for this one?

-Danni

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 12, 2016

Can you post us a screenshot of what you're talking about? Maybe a shot of your SSL WebHelp layout screens? Use the forum's web interface to post images.

D
doster0404Author
Inspiring
October 12, 2016

Here you go, Jeff. Thank you!@

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 12, 2016

So what happens when you open up that TM_System_Updates.htm file? We kind of need to see what you've got indicated in Content Categories page and what it appears like in your browser (BTW - RH9 will be totally incapable of displaying WebHelp correctly in new versions of browser due to changes in browser security - you need to either manually apply some hacks or move up to RH2015).

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