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khambley
Participant
March 11, 2013
Answered

TOC not showing up on mobile devices after generating Multiscreen HTML5 output?

  • March 11, 2013
  • 2 replies
  • 1809 views

I'm using a trial version of RoboHelp 10. I created a project and used the screen profile: Android_Galaxy_Tab and the Screen Layout" Android_Tablet_Layout and generated HTML5 output from that. I navigate to the folder on my computer and click index.htm and it shows up in Chrome browser fine, but I upload (via FTP) the exact files to my web server and navigate to the web files and the TOC doesn't show up. As well as on mobile devices. The web files are here www.superdesigngirl.com/android_galaxy_tab/index.htm. Do I need to publish the files to the web via RoboHelp? Is this a known issue? Am I setting something wrong? Please help. Katherine.

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Correct answer Peter Grainge

The only reason I can think of for what you have uploaded not to work as it does locally is that you have not in fact uploaded everything. First thing therefore is to compare the local output and what is on the server, as Jeff has suggested.

Even search is failing so I suspect that not all the subfolders within the Android output have not been uploaded.

It might be worth creating a webhelp layout and uploading that to see if that works.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

2 replies

K
khambleyAuthor
Participant
March 11, 2013

Yep, that was the problem! Thank you both so much! But, do you know, is there a way to package up the output (Similar to InDesign's package function which puts the output and links all in one folder)? It turns out to be a very long path and URL name and every time I want to make a change to the output on the server I have to upload over a thousand files. I'm doing this as a POC for my company to show them how easy it is to output HTML5 and I have to say, there's got to be an easier way to deploy this or they probably won't go for it.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 11, 2013

Not possible, very different products.

You are uploading every file every time.  Using Publish you will upload only what has changed but that is much more than the files you edit. Many internal files required.

You can start the process and then do other things so it shouldn't be a deal breaker. 

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K
khambleyAuthor
Participant
March 12, 2013

I do think I found a workaround... I PUBLISH my generated HTML5 output to a local folder, in the publish settings, it's "File System" selection. And then, I upload using my FTP client of choice, Filezilla, which I have set up to only upload the files that have changed since the last upload. It seems to be working fine! Thank you for all your help. They really need a RoboHelp 10: Classroom in a book like they have for framemaker 11. I'm sure that is in the works. Can't wait for that! I'm loving RoboHelp 10! Very intuitive for me, since I am used to working with Dreamweaver. Thanks, again!

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 11, 2013

Post probably s/b over in the Multi Screen HTML5 forum, but make sure that you upload all the components in the sub-folder of the \!SSL!\ folder – I forget what it’s called for HTML5.

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
March 11, 2013

The only reason I can think of for what you have uploaded not to work as it does locally is that you have not in fact uploaded everything. First thing therefore is to compare the local output and what is on the server, as Jeff has suggested.

Even search is failing so I suspect that not all the subfolders within the Android output have not been uploaded.

It might be worth creating a webhelp layout and uploading that to see if that works.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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