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markf55610749
Participant
April 25, 2018
Question

TOC problems with Chrome

  • April 25, 2018
  • 1 reply
  • 768 views

Clicking on the HELP menu on the website - brings up a RoboHelp system of files - and unfortunately, as you know - the menu tree has issues working in Chrome.

A previous vendor created the help system in RoboHelp, and no longer supports this customer - luckily, we received 4 large ZIP files, containing the 4 main folder structure created by RoboHelp.  If I load these files locally, I am able to find INDEX.HTML inside of the folder named "!SSL!/WebHelp" and the help system operates normally in both IE and Chrome.

Thus I am not sure about the suggestion editing "whthost.js" - not sure that will apply in my case.

Without using WebHelp or RoboHelp, just utilizing the HTML output I currently have, do I have any options moving forward?

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 25, 2018

Making the change in whthost.js should resolve the problem as it has when done in the source files. If in doubt, create a backup of it first.

You haven't said whether or not any of the folders contain an XPJ file. That would indicate those folders contain the source files for editing in RoboHelp. Is it your intention to contain maintaining the help in RoboHelp. If it is, then we need to know if you only have output files or if you have the source as well.

There are solutions to future editing if you don't have the source so let us know.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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markf55610749Author
Participant
April 25, 2018

Thanks for that initial answer. I could not find any XPJ files. I did find plenty of FPJ files - but they appear in folders beside HTML files, which I believe is the output from the FPJ right?

So using just the HTML files I have, do you think there is a process to edit them in order to update them - and still get them to operate on the server properly, under both CHROME and IE?

Thanks!

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 25, 2018

FPJ files are only found in the source so it is unlikely there is no XPJ file. It would be in the root of the project. The FPJ files are merely catalogues of the HTM files in the folder.

The SSL folder contains the output(s) of the project and in the root, as above, is where the XPJ file is. That would enable you to open the project in RoboHelp and I am not sure you have that. If you do, then the best solution is to modify the whthost.js file as indicated on my site and generate again.

If you don't have RoboHelp, then you need to edit the output using Notepad. You can also modify the HTM output files that way but it will not update the search files so it is not a recommended solution.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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