Topic Displayed in Custom sized popup goes off-screen (RH8)

Forum|Forum|14 years ago
November 28, 2011
2 replies
900 views

RoboHelp 8.0.2

I have a link near the bottom of a topic, which links to a small topic as a custom-sized popup. In the finished WebHelp, when I click the link, the popup is mostly off the bottom of the screen, and I cannot scroll down to view it. Shouldn't it appear withing the main frame of the topic beneath it?

Any suggestions anyone?

Thanks.

This topic has been closed for replies.

A

Amebr

Community Expert

Perhaps see if this thread helps. It references a couple of different topics.

The main suggestions are:

1. Replace the ehlpdhtm.js file with one posted within the thread (might be available on Peter Grainge's site, too)

2. Run a couple of popup fixer scripts.

Auto-sizing popup in RoboHelp 8 not the same as 7

Despite the title, it actually addresses auto and custom sized popups in both webhelp and chm output.

A

Anonymous

Thanks Guys, I'll try the amended .js file.

I'll look at different browsers, but that shouldn't determnine the issue. I can't tell my clients which browser their end users must use. If this is a cross-platform product, then it has to be cross-browser too.

I haven't upgraded to RH9 because of the very high cost, and the sharp decline in demand in the area of RH training. (I'd be spending money on features that I don't particularly need, just to fix a bug?)

I'll post again when I've tested the fixes.

Happy Christmas!