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gregsedwards
gregsedwards
Inspiring
June 7, 2007
Answered

Topic formatting corrupt in HTML Help

The topics look fine on my machine, and I have attempted to recompile the project and send her an updated CHM. However, she is still receiving the same output. Is there a temporary file that might be deleted to correct the problem? Any other ideas?
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gregsedwards
gregsedwardsCorrect answer
Inspiring
August 2, 2007
Elisa,

Good suggestion. I gave it a shot, but removing and reconnecting the CSS file to individual topics and the template didn't have an effect.

Since it seems to be a localized problem on just my machine when I'm viewing the CHM file, I'm going back to the HTML Help Viewer. I seem to remember an online diagnostic that would analyze your system and fix issues with the viewer. I believe I found it linked somewhere previously on the MS Help Wiki site. Can anyone point me in that direction?

- Greg
Hey all,

I know it's bad form to reply to your own post, but I wanted to report that I have resolved the issue. The page was looking for is MJ's Diagnostics. It helped me to re-register all my HTML Help component DLLs, and I emptied my Temporary Internet Files cache (duh!).

Thanks for your assistance!

- Greg
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7 replies

RoboColum_n_
RoboColum_n_
Legend
June 7, 2007
There is only one CHM file generated when you compile. Have you checked you have sent her the right file? Look at your SSL properties and check the time/date stamp. Then get "her" to check "she" is looking at the correct CHM. Other than that, if you could provide a little more detail we may be able to help further.
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gregsedwards
gregsedwardsAuthor
Inspiring
June 11, 2007
Ok, now it's happening on my machine, too. I opened a topic that had a Javascript error, and now the formatting of my topics is skewed. It's like the help browser is ignoring parts of the stylesheet where hyperinks are concerned. The content looks fine in the WYSIWYG editor, but when I preview the topic or compile the CHM and view it externally, all hyperlinks are blue and underlined. Certain hyperlinks have classes (such as glossterm) that should format differently. I checked the CSS file, and it doesn't appear to have been altered. Any ideas about what might have happened?
This is quite frustrating!
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gregsedwards
gregsedwardsAuthor
Inspiring
June 11, 2007
This has to be an issue with the HTML Help viewer, because I opened a version of the CHM I sent to a co-worker last week, and it appears corrupt as well. Can anyone provide information about how to repair/reinstall the HTML Help viewer, and we'll see if that works? Thanks!
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