Inspiring

Answered

Topic not displaying when selected on TOC or search until window resized

Forum|Forum|12 years ago
June 7, 2013
1 reply
531 views

This began after upgrading to RH10. I'm not sure that caused the issue but we did not see it until then.

We have a WebHelp project that is called from a browser application. When we call the help the welcome page opens and all is well. However, when the user selects a link in the TOC or search pane, the topic pane is blank. It shows up again if you resize the window.

We are using RH10 to author our project and this is occuring in IE10.

Any ideas would be appreciated. Our users get the impression the help is broken:-(

I've attached a screen shot of the behavior.

Thanks,

Nita

WebHelp

This topic has been closed for replies.

Correct answer Peter Grainge

See Item 15 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp

See www.grainge.org for RoboHelp and Authoring tips

Community Expert

Correct answer

Community Expert

See Item 15 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp

See www.grainge.org for RoboHelp and Authoring tips

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Inspiring

Thank you so much Peter. I should have reviewed your site first! I will

work to apply these immediately.