Inspiring

Answered

Topics Jumping to Bottom of Page

Forum|Forum|8 months ago
May 7, 2025
4 replies
2911 views

I'll try to describe this the best I can. I am using RH 2022.5.28. When I click on topics in the TOC, some of them are jumping to the middle or the bottom of the page as if there is an achor tag or bookmark in the middle of the page. When I examine the code I see no reason for this to be happening. Has this happened to anyone else or know what could be causing this?

Correct answer mariaw46098905

Update on the Update: Solution Found

The offending code seems to be redundancies in style classes. Some of the pages have spans styles nested inside other styles and removing them has solved the problem. See snip as an example.

Peter Grainge

Community Expert

Does this occur with all browsers?

What device are you viewing on?

I offered to check your project. If you can't share it, can you replicate it by importing a few topics into a new project that replicates the problem.

At the moment it's a bit like asking your garage to diagnose a problem but refusing to let them see the car.. ☺

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

M

mariaw46098905Author

Inspiring

Just trying to figure out how I can share it. Even with only a few topics the file is too big to share via email and we can't share items via a drive to people outside our agency (I work for the court system). If I export it onto an exernal drive to share from a personal computer it automatically encripts so I'm trying to think of a work around.

I'm viewing the project on a desktop and laptop, testing in Chrome and Edge.

Update: on one of the topics that was jumping to the bottom, I deleted some redundant code where an inline 'p' tag was nested inside an 'h1' tag. Removing that made it display the correct way. I'm not seeing this same code irregularity in the others though so I'll keep digging.

M

mariaw46098905AuthorCorrect answer

Inspiring

Update on the Update: Solution Found

The offending code seems to be redundancies in style classes. Some of the pages have spans styles nested inside other styles and removing them has solved the problem. See snip as an example.

Peter Grainge

Community Expert

Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Jeff_Coatsworth

Community Expert

Try creating a new TOC to see if it behaves?

Peter Grainge

Community Expert

Good idea. Use Auto create for this test. The order will be wrong but that's not the issue.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

M

mariaw46098905Author

Inspiring

Can you explain how to Auto create.

Peter Grainge

Community Expert

Nothing I have seen reported. Logically it can only happen if the TOC is pointing to a bookmark and it is in the topic.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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