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August 19, 2009
Question

Topics not displaying in application

  • August 19, 2009
  • 1 reply
  • 805 views

We've successfully built help within RoboHelp and can view all topics but 2 in the application.

What are common reasons why pages might not display?

We are not currently deploying context-sensitive help.

thanks for any feedback!

This topic has been closed for replies.

1 reply

August 19, 2009

What do you see when you don't see a topic?

Seriously, do you see a blank screen? Do you see your topic title? If the topic is supposed to appear in a new window or a popup window, does an empty window display?

We had a problem a bit like this where an empty WebHelp page displayed after conversion from RH6 to RH8. It was caused by a style in our .css that had a negative left indent. When we changed the negative indent to 0, it displayed again.

August 20, 2009

I believe we received a "page cannot be displayed" message when we clicked

on these topics...

RoboColum_n_
Legend
August 20, 2009

This can be any number of things. Can you be a bit more specific. How are the topics referenced? If in the TOC are they internal or external to the RH project? If external, check you link. Are they a page to an external file? if so, check the link and ensure the file is in your baggage. This is just for started as it is hard to give further advice without some further info. Please help us so we can help you.


Read the RoboColum(n).