Skip to main content
Known Participant
March 4, 2024
Answered

Topics not displaying in CHM window

  • March 4, 2024
  • 3 replies
  • 780 views

I've used RH2022 to generate Microsoft HTML Help (.CHM). Although I've spent quite a bit of time making sure everything is set up correctly, when I view the output, the topics do not display in the window (see the image below). I'm sure there must be a setting I'm missing, but I'm at a loss to identify it. Would appreciate any recommendations.

 

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    I'm outputting it to a network location. Can you tell me how to access the sample project you're talking about?


    Is this the first time you're using CHMs in this location? Because CHMs on servers need some handholding to relax security on them to make them function (if that's even possible anymore). The sample project should be in your My Documents > My Robohelp Projects folder - if it's not there, then you can take a copy from the "factory install" location in your C:\Program Files\ folder - don't try to launch it from there - MS will usually shut you down due to security rights.

    3 replies

    Peter Grainge
    Community Expert
    Community Expert
    March 4, 2024

    It is no longer possible to work around the network restrictions. It's explained on my site. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Known Participant
    March 4, 2024

    I have run the diagnostic tool and generated MJ's help report. Unfortunately I'm not really sure what's meant by the results or what action I need to take. There are several instances of yellow highlighted errors, most of which end in "Reinstall HTML Workshop". Unfortunately I guess I need some hand-holding. Thank you.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 4, 2024

    The important part was this bit - 

    You may also need to install HTML Help Workshop, which Microsoft no longer distributes, but again is available on the Wayback Machine:

     

    https://web.archive.org/web/20200101000000*/https://download.microsoft.com/download/0/A/9/0A939EF6-E...

    Known Participant
    March 4, 2024

    This link takes me to a Wayback Machine calendar page...?