Two table of contents display for generated webhelp

Question

I am using RH v11.0.4

This is what displays when webhelp for this project is opened. Notice that the left TOC is outdated (Release Notes for 2015); the right TOC is as it should be.

This issue is specific to one project. Other webhelp projects generate and display the TOC correctly.

I contacted RoboHelp support and gave them access to my desktop and a copy of the problem project. The support analyst couldn't identify why this issue occurred. His solution was to open Project Set-up pod and create a new window. Although I watched closely and took notes, I cannot recreate his result in my actual project.

Does anyone know what caused this issue?

Thanks

Jackie

Captiv8r · Accepted Answer

@Rick - that was going to be my next suggestion if they hadn't put 2 TOCs inside their SSL ;>)

Well, see, the thing is, there's no way to accomplish what you are suggesting. It's an impossibility.

Yes, it's possible to have more than one TOC in a SSL recipe, but that only applies to WebHelp and using the DUCC feature. And even then, only one TOC would be visible at any given time.

What this looks like is that maybe one WebHelp output has managed to be oddly combined with another. And the default topic for the the outer output is actually the WebHelp start page for a second output. (Kind of like the movie "Inception".)

Personally, I suspect a corrupt project rife with all manner of output files having been copied or imported back in and used as source. But one step at a time.

Cheers... Rick

brickerd · Answer

Yes, single output. By recipe do you mean SSL file list?

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