Two versions of Robo on one machine

Question

I have RoboInfo 5 and RoboHelp 7 installed on my computer.
RoboInfo publishes to RoboEngine on Win 2000 server. RoboHelp 7
publishes to RoboHelp 7 Server on Windows 2003 server.

I recently upgraded to a newer computer. We re-installed
RoboHelp and then later installed RoboInfo again. Since doing this,
I'm not able to publish our RoboHelp projects. The server crashed,
and so far we haven't been able to get it going again.

Don't know if it had anything to do with re-installing the
software, but I think I remember reading somewhere in the forums
about conflicts that can arise between two versions of Robo on the
same machine. Is this a possibility, and is it recommended that
they be installed on different machines?

It is interesting that now in my RoboHelp projects folder,
the .xpj project icons show the RoboInfo icon, not the RH7 icon
(and RoboInfo was installed last).

Peter Grainge · Answer

There can be conflicts between different versions but you had both working OK before. I think the problem here is the order in which you installed them.

As with most software that permits multiple versions to run, the installation procedure is earliest first.

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