unable to add new hyperlinks in Robohelp 7

Forum|Forum|14 years ago
September 27, 2011
1 reply
891 views

Hi all,

I'm working with Robo#7, when I try to add new hyperlinks the dialog box is opened and it takes forever to respond if at all and then crashes the project.

I have no such problem in other projects.

Can this be related to the volume of this project?

I have to finish my project TODAY and I don't have time to split it so any solution/ advice would be appreciated.

Many thanks,

Talia

HTML

This topic has been closed for replies.

Peter Grainge

Community Expert

First make a backup copy of the project so that whatever you do, you can get back to where you are right now, in other words, you cannot make things worse. Zip the copy so that you cannot accidentally open it and work on it you can unzip it as many times as needed.

My first effort would be to simply delete the CPD file and then reopen the project. Make a note of its size. Post back to let us know how that goes.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A

Anonymous

Many thanks, I'm trying it...as of now it is still trying to open the project for the passed 1/2 hour , updating bookmarks, links etc...still on going...

Peter Grainge

Community Expert

With a new CPD it should not take that long. Clearly something else is at play here.

Where is your project located?

When did this problem start?

Can you give us some figures such as total size in MB and number of topics?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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