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3 replies

johndaigle
Legend
January 22, 2021

Hi, Anusha

As Jeff suggested, please email me direct and not through the private message method so that I don't miss it.

You'll find my email address here @johndaigle 

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John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
Jeff_Coatsworth
Community Expert
Community Expert
January 21, 2021

Maybe ping @johndaigle direct? He's the RH Server expert around here 😁

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Community Expert
January 21, 2021

I don't have any experience with RH Server, but here's the written instructions with some troubleshooting tips, which might help:

 

https://help.adobe.com/en_US/robohelp-server/using/index.html#t=book/WSbe3e657580667f14494180ac12b9fd08c8d-7fff_ver2015.html

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