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Question

Unable to connect to Robohelp server

Forum|Forum|5 years ago
January 21, 2021
3 replies
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I've installed RoboHelp server 11 in my laptop. I've installed Tomcat and performed the configuration and mentioned in this video https://breezetraining.adobeconnect.com/robohelp-server. When I try to access http://localhost:8080/robohelp/admin/index.html, I'm seeing the error 'Unable to connect to server'. Can someone tell me what could be the problem?

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Legend

Hi, Anusha

As Jeff suggested, please email me direct and not through the private message method so that I don't miss it.

You'll find my email address here @johndaigle

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon

Jeff_Coatsworth

Community Expert

Community Expert

Maybe ping @johndaigle direct? He's the RH Server expert around here 😁

Community Expert

Community Expert

I don't have any experience with RH Server, but here's the written instructions with some troubleshooting tips, which might help:

https://help.adobe.com/en_US/robohelp-server/using/index.html#t=book/WSbe3e657580667f14494180ac12b9fd08c8d-7fff_ver2015.html