Unable to create hyperlink to an external file with RoboHelp 8

Forum|Forum|12 years ago
November 7, 2013
1 reply
571 views

Dear,

I'm working with RoboHelp 8 and want to create a hyperlink to an external file.

But when I am in the window Hyperlink and I select 'File...' in the box 'Link to', RoboHelp freezes and I have to close the program.

In fact, with any function in RoboHelp that requires browsing in my explorer, the program crashes and I have to close it...

Can anyone help me please?

Thank you

HTML

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

Are you fully patched up in RH8? Is there some restrictions on browsers or the internet at your location? Can you form the link in Notepad and paste it into RH? (if so, does it work?)

J

jke1982Author

Participant

I have installed the patches adobe_roboHelp_patch_8_0_1.exe and adobe_roboHelp_patch_8_0_2.exe on my computer. Are there other patches too?

I don't think there are any restrictions on browsers or the internet cause yesterday everything worked properly and I could create the hyperlink to an external file.

I don't know how to create the link in Notepad so I don't think this will work.

Jeff_Coatsworth

Community Expert

No I think those all of them. If it worked yesterday & today it doesn’t then something must have changed – check with your IT guys.

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