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angelae68007195
angelae68007195
Known Participant
November 21, 2023
Answered

Unable to import / link .csv, .json, .xml, or .zip files in RoboHelp version 2022.3.93

  • November 21, 2023
  • 1 reply
  • 179 views

Ever since I upgraded RoboHelp to version 2022, I can no longer import / link to a .csv, .json, .xml, or .zip file. In the older RoboHelp 2015 version, these files resided in the same main Project Files folder as the .docx, .pdf, and .xlsx files that were also in my project. During the upgrade of the project, the .csv, .json, .xml, and .zip files were moved to the \assets\misc folder while the .docx, .pdf, and .xlsx files were moved to the \assets\docs folder. When using the Hyperlink functionality, whether using the Project Files or Local Files radio options, the \assets\misc folder is not available to link from. Only the \assets\docs folder is available.

 

Is this a bug with version 2022? Or is there a workaround that I've not thought of? 

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Put the files somewhere in Assets or where you prefer. Create the link text or image and select it, then drag the file to the link. The fact you can't see the file when you use the dialog has been raised wit Adobe but meantime dragging works.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    November 21, 2023

    Put the files somewhere in Assets or where you prefer. Create the link text or image and select it, then drag the file to the link. The fact you can't see the file when you use the dialog has been raised wit Adobe but meantime dragging works.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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