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Unable to initialize DAO/Jet db engine

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getting this error when trying to edit a .xpj file

"Unable to initialize DAO/Jet db engine"

It is being generated when I try to upgrade the project to a newer version.

Is there an easy fix for this?

Thank You

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A

Anonymous

Solved that problem by adding and registering dao360.dll in Program files (x86) directory. not Program files.

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Anonymous

I upgraded from RoboHTML version 5 to version 8 via the trial download of 8. When I attempted to open a RH5 project into RH8, this error message appeared. Ran the fix described and Success!

The whole process:

What I did:

Step 1. Uninstalled RoboHelp 5 and the two patches to RoboHelp 5.

Step 2. Installed RoboHTML 8.

Step 3. Start RoboHTML 8, typed in the serial number at the prompt. RH8 should display.

Step 4: Floundering. I tried opening an existing RH5 project in RH8 and I got an error, "Unable to initialize DAO/Jet db engine." I also found that I was unable to create a help project from scratch. This told me that it was an installation problem, not a file import problem.

I went into Control Panel>Add or Remove Programs, chose Uninstall, then when offered the option to validate the install I chose that radio button. Process ran. Received message that the validation was successful.

I then downloaded RoboHelp again and re-installed... still didn't work, so I checked the forums and found Step 5. I'm thinking that you can skip the floundering step and go directly to Step 5.

Step 5. Ran patch as follows:

Click on Start and then on Run. Paste the following into the run text box:

Regsvr32.exe /u C:\progra~1\common~1\micros~1\dao\dao360.dll

Click the OK button.

Alert message should display that registering the DLL succeeded.

Click Start and then Run again, and paste the following into the run text box:

Regsvr32.exe C:\progra~1\common~1\micros~1\dao\dao360.dll

and click OK

Alert message should display that registering the DLL succeeded.

Step 6: Success! Once I followed these steps, I could then start a new project from scratch in RH8 and also import an existing online help project from RH5 into RH8.

Before importing any existing RH5 help into RH8, be sure to make a ZIP and put it somewhere safe, just in case things blow up. It shouldn't, but a backup is cheap insurance.

Note that once you open the RH5 project, you won't be able to open it in RH5 again.

NOTE: RH8 looks far more like Dreamweaver CS4 than like RH5. There is going to be a learning curve on this one. I don't even immediately see how to define my TOC... I'm sure it's there, it's just hiding.

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Peter Grainge

Community Expert

No pressure then!

Sorry but RH relies on Windows being able to support a runtime Access database which it should. The problem is, I think, with Windows rather than RH.

Paste your error message into Google. It seems to get a lot of hits.

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BT_JansAuthor

Participant

I believe that could be a windows error as well. I will check with Adobe support to see if they have a solution. Thank You. Also, have googled this error but unable to zero in on anything.

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A

Anonymous

When I tried Tech Support, they suggested my opening the project with the Trial version corrupted the project to open with the full version. I definitely couldn't find the way back, even using an older version out of SourceSafe. Which makes me think installing hte trial version impacts DLLs. I couldn't find anything online for RH, but stumbled onto the DLL fix in a C++ user site. Peter Grainger probalby knows something about this. He usually has the answer.

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Anonymous

Yes! This issue almost made me return RH. Tech Support couldn't help. Finally found some info on Google and IT WORKED. Perfectly. Need to un/register a DLL. Here's the Google posting (tomrevell.conforums.com)
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Click on Start and then on Run. Paste the following into the run line:

Regsvr32.exe /u C:\progra~1\common~1\micros~1\dao\dao360.dll

Click the OK button. Then, click Start and then Run again, and paste:

Regsvr32.exe C:\progra~1\common~1\micros~1\dao\dao360.dll

and click OK

That should get rid of the message.

Tom

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BT_JansAuthor

Participant

Thanks I will give this a try.

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