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Participating Frequently
September 6, 2007
Question

Unable to Open Project from a Networked computer

  • September 6, 2007
  • 2 replies
  • 1185 views
Hi All

We have just recently installed Robohelp V6 on a computer in the office and after making sure that RoboSource is connected and visible, I have come to my desktop machine and made sure that

1. I could connect to the Robohelp "Server"
2. that I could map to the drive that the project file resided
3. that I could ping the "server" computer

All appears to be fine, except that when I try to open the Project file from the "MAPPED" drive, I get the following error
msg:

"OPEN PROJECT WAS CANCELLED OR THE APPLICATION WAS UNABLE TO LOAD THE DATABASE FOR: T:\Content\Grail2Aug07Help.cpd"

It is the Project file grail2aug07help.xpj that I am trying to open.

The project WAS currently opened and in use my another person on the "server" computer, so I wonder if this is the reason for the message.??? If I cannot get the project opened. how do I then make sure that files that I want to alter are "Checked In/Out" by me and are also seen, by other users as being CHECKED OUT...??

PLEASE HELP..!!

Regards
This topic has been closed for replies.

2 replies

Inspiring
June 6, 2018

I have this exact same problem, but I'm using RH 2015, which, I understand, is supposed to work OK on a network. Never had any problems with it in the past three years.

Inspiring
June 6, 2018

Okay, maybe not the EXACT same problem ... the point is that I've been creating projects with RH 2015 for the past three years, and today was trying to open a project that has been in place for maybe two years ... opening from a laptop in our meeting room by logging into my desk computer -- as I have often done in the past -- and got the "OPEN PROJECT WAS CANCELLED OR THE APPLICATION WAS UNABLE TO LOAD THE DATABASE FOR: <network file path>.cpd"

Captiv8r
Legend
June 7, 2018

Just to note that while Adobe did implement some changes that made projects work "better" when on networked drives, the preference has never deviated from the recommendation that they live on local drives.

Some networks work better than others. Some projects work fine for years and suddenly and rather inexplicably begin to fail when on network drives. Your project sounds like one of these.

Cheers... Rick

Inspiring
September 6, 2007
Your project should live on a local drive (e.g., the My Documents folder on your PC). Version control can live on a mapped (i.e., network) drive.