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roryj86911642
Inspiring
October 15, 2019
Question

Unable to solve broken link

  • October 15, 2019
  • 2 replies
  • 658 views

I am using Adobe RoboHelp 2019 version 2019.0.8. I have solved all the broken links except 1. The broken links report appears as follows:

I have cleared out all other broken links. I am unable to find More_Menu.htm# (above).

I have done a search in RoboHelp 2019 in More_Menu.htm. Nothing.

I clicked on fix broken links (below) and it creates more broken links and does not fix the problem. The tool wants me to replace the broken link with something. I don't know what to replace it with. I would like to find it first.

 

I downloaded Ecobyte Replace Text to see if this tool would find the More_Menu.htm#. Again I did not know what to replace the link with. I got the following in the Ecobyte Replace Text log:

***************

Replace Group: New Group

Source: "C:\RoboHelp2019\outputs\Alarms\More_Menu.htm"
Destination: "C:\RoboHelp2019\outputs\Alarms\More_Menu.htm" (1 Changes)
Backup: "C:\RoboHelp2019\outputs\Alarms\More_Menu.htm.backup"

Files Processed: 1
Files Altered: 1

***************

Nothing changed in my More_Menu after processing and there is still a broken link.

Please help

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2 replies

Legend
October 16, 2019

Have you done the search in the editor or in the source code? Sometimes, a broken link remains in the source code, but is not visible in the topic. 

roryj86911642
Inspiring
October 16, 2019
Karin, you were correct. I ended up creating a new topic and moving everything over to the new topic and then deleting the old topic. It still had a broken link with the new topic name. I looked in the HTML code and found it!
Jeff_Coatsworth
Community Expert
Community Expert
October 15, 2019

That "#" at the end of the file name seems to imply that it's a bookmark within that topic that's busted. Is this using the new UI or Classic?

roryj86911642
Inspiring
October 15, 2019
New UI Jeff.
roryj86911642
Inspiring
October 15, 2019
I went in to More_Menu.htm and deleted all the bookmarks and re-inserted new bookmarks. I also deleted the old mini TOC at the top of the topic and re-installed a new mini TOC. Still have the same broken link.