Unable to upgrade a project into Rh 2019 update 7 or 8

Anyone having success upgrading into release 7 or 8?

I've done this in earlier updates, but it's not working now, even on a simple project.

Or, more accurately, it says it is converted, then hangs up trying to open the converted project.

I've tried restarting Rh, but it still hangs while reading files.

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Community Expert

There's a known issue with Update 8 and there's a link to Adobe's fix at RoboHelp 2019 on my site.

That was limited to Update 8 though. I am not aware of it being a general issue with Update 7.

See www.grainge.org for free RoboHelp and Authoring information.

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Community Expert

Thanks Peter, I was able to use a beta of Update 9 to open the files.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

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