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sourav m52480416
Participant
January 22, 2025
Question

Unable to use the pinch zoom feature in an output on iphone 16.

  • January 22, 2025
  • 2 replies
  • 93 views

I used Robohelp 2022.5.28 to generate the output. While I am unable to use the pinch zoom feature in iOS, there is no issue in Android phones. Is this an OS-specific issue or a Robohelp issue? Please guide.

 

    2 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    January 22, 2025

    Was this working in a prior version of iOS? My suspicion is that Apple changed something on their end that no longer responds the same way to the way RH was enabling it.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 22, 2025

    Most of the supporters here are Windows users. If you don't get an answer, then try Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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