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Participating Frequently
July 24, 2014
Question

Undefined is not an object error when using the Output Generator with Glossary Restyling script to create WebHelp

  • July 24, 2014
  • 1 reply
  • 703 views

When I use the Glossary Hotspot Wizard to create links within my topics to the terms, I then generate the project using the script (because I want to use popups instead of having the text display in-line). I did not edit this script before running it - do I need to? If so, where does the script reside? Any suggestions would be appreciated so that I can get this working as intended :-).

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1 reply

Willam van Weelden
Inspiring
July 24, 2014

If I remember correctly, there are some settings you need to take care of. You can open the file by double clicking the script in the Script Explorer. Look at the top of the script.

When and where do you get the undefined is not an object error?

Kind regards,

Willam

Participating Frequently
July 24, 2014

The error occurs during the WebHelp generation. If I generate the project

without using this script, there is no error.

The error indicates

Line no: 395

Thanks!

Julie

Julie Haddon-Cook

Senior Specialist

Messaging Engineering

Direct: +1 770 303 3507

CVS: 224 3507

Address: SITA | 3100 Cumberland Blvd | Atlanta, GA 30338 | USA

Website: www.sita.aero

Participant
March 20, 2019

I had the same problem. This error occurs when I have a glossary term without any definition (empty).