Skip to main content
Nigel Edmead
Participant
October 22, 2014
Question

'Underlying connection was closed' on adding to version control using SharePoint 2010

  • October 22, 2014
  • 1 reply
  • 1122 views

Certain files cannot be checked into SharePoint 2010 for version control due to file size being approximately > 100KB but same files can be uploaded via the SharePoint GUI (i.e. not within RH) and smaller files upload successfully.

Steps:

  1. Configure according to http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-5aab66613798e5ec9b-8000.html
  2. Create new simple project and add to version control using SharePoint Connector; project is added to version control
  3. Files that are not uploaded are *.fla files approx > 100KB. Error message: 'The underlying Connection was Closed, an unexpected error occurred on Send'

 

Workaround attempted:

  1. Open Explorer View in SharePoint 2010
  2. Cut and paste RH project to Shared Library/Folder
  3. Open project in RH (File > Open Project From Version Control)
  4. Make changes to topic (add body text) to increase size > 100KB
  5. Check in topic fails, same error message displayed

Environment: Windows 7, RH 11 (trial version), SharePoint 2010 (with Site Owner permission), VPN Connection, Windows Authentication to Source Control, WinMerge (latest version)

This topic has been closed for replies.

1 reply

Willam van Weelden
Inspiring
October 28, 2014

I have no idea whether this is SharePoint or RoboHelp. I've tried a project on SP2010 myself and it works without problem for files of over 100 KB.

Could there be a setting in the SharePoint server blocking API uploads of over 100 KB for other applications?

I would encourage you to file a bug with Adobe: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

Kind regards,

Willam