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Inspiring
January 28, 2021
Answered

Unused Files Report

  • January 28, 2021
  • 2 replies
  • 1228 views

Hello.  I am using Rh2020 V3.0.  I know I have some images that I imported in that I would like to delete.  My project is rather large and I went to Reports > Unused Files.  The downloaded report only shows the files that I have viewed on my screen. 

 

How do I receive a downloaded report for all the Unused Files in my project without scrolling to the end of the listing?  

    This topic has been closed for replies.
    Correct answer Amebr

    I don't think so, unfortunately.

    You can request features and report issues here: https://tracker.adobe.com/

    2 replies

    Known Participant
    June 5, 2024

    Hello, please pay attention to the reports on Unused Files. They are false. I started to doubt the quality of these reports while working on automation scripts for creating and validating the online help I'm working on.
    I found a difference between my scripts and the reports.
    I tested this by using the list generated by RH and checking with Notepad ++ whether the referenced images were used in the htm files or not.
    The answer was yes. Some of the files referenced in these reports are indeed used. So if you delete them, they'll be missing from your pages.
    Have a nice day.

     

    Peter Grainge
    Community Expert
    Community Expert
    June 5, 2024

    I thought I had found this issue with images but further investigation found that it was duplicate files in a different path.  Did you check the paths as well as the file names?

     

    I am asking as this has not been an issue where there really was a false report.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Known Participant
    June 5, 2024

    It's possible, but as far as my images are concerned, they're all in the same folder. My html files are all in a common folder, each html file is in its own child folder. So there are only two levels each time :
    folder/folder/htm file.
    Yes, I checked the paths and some of the images marked as unused are in fact in use.
    So there's very little chance of it being a path problem, or even a case problem (lettre vs LETTRE), as my script is designed for this.
    I have another script that looks for missing images, and by combining the two (my script that looks for unused images and the one that scans for missing images) I began to doubt RH's answers. Let's say I started with a clean RH project (with no unused or missing images) and when I deleted some images given to me by the RH report, my script scanning for missing images told me there were errors.
    I didn't investigate further, but two tests I carried out led me to the same conclusion.
    Of course, I may have made a mistake, but I didn't see it.

    Then, Peter, I don't quite understand this comment: I am asking as this has not been an issue where there really was a false report...
    I'm not an native English speaker and I understand what you're writing as indicating that my answer in the topic was not in line with the question asked. Am I right?

    AmebrCommunity ExpertCorrect answer
    Community Expert
    January 29, 2021

    I don't think so, unfortunately.

    You can request features and report issues here: https://tracker.adobe.com/

    Inspiring
    February 5, 2021

    Thanks for the answer.  I have issued a request on https://tracker.adobe.com/