Answered
Update 6 of RoboHelp (2022 Release) - Author variables lost
Hello,
After updating Robhelp RH2022 from version 3 to version 6, the variable edit is empty. The variables are lost in all the content.
Has anyone had this problem?
Peter GraingeCorrect answer
Community Expert
June 11, 2025
Variables changed in Update 4. See https://www.grainge.org/RoboHelp_Tour/rh2022/introduction/2022.htm
Quite how that has affected you, I'm not sure. See if the above helps. If not, I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.
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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.
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