update robohelp 2022.05 - customazing template

Is Azure Blue the template you are customising?

Apply your customisation step by step and generate after each step. That will identify what is breaking things. I'm about to go out but will do my best while travelling. Att worst I'll look late pm.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

When you say you created a custom template, I assume you mean you customised a supplied template. There is no known reason that should not upgrade to 2022.5 (not 2025.5).

Create a new template of the same type without any customisation and see if that works 

Also check your preset and try creating a new one in case that is the issue.

I assume your project is on your local drive and you are generating to that drive.

Post back when you have tried that.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.