Inspiring

Answered

Updating an Old Help Project

Forum|Forum|7 months ago
June 30, 2025
3 replies
290 views

Greetings!

I have an old RH project in the form of a *.xpj file. I tried opening it in RH 2022.5.28, but RH keeps generating an error.

I think there is a way to backward save my *.chm file. Is that correct?

Thanks!

Cindy

Correct answer Cynthia Pao

I'm not sure what exactly happened, but I have been able to open the old project file and update it.

Here's what I did:

1. Updated RoboHelp. I had not updated recently.

2. Downloaded a different set of project files from an archive we have here.

I was then able to open the old .xpj file and create a new project.

C

Cynthia PaoAuthorCorrect answer

Inspiring

I'm not sure what exactly happened, but I have been able to open the old project file and update it.

Here's what I did:

1. Updated RoboHelp. I had not updated recently.

2. Downloaded a different set of project files from an archive we have here.

I was then able to open the old .xpj file and create a new project.

Peter Grainge

Community Expert

Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

I'll take a look tomorrow.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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C

Cynthia PaoAuthor

Inspiring

I'm sorry, Peter, I cannot share the project. This is, unfortunately, the situation with most of my projects.

I'll create a new project and see if I can import the topics instead.

Thank you for your offer!

Cindy

Peter Grainge

Community Expert

Try it but doubt it will upgrade the topics.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

To upgrade to 2022 go to File > Upgrade. It creates a new project leaving the old one untouched.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

C

Cynthia PaoAuthor

Inspiring

Hi, Peter:

It's not working for me, and I'm not sure why:

Is there a log I can check?

Cindy

Peter Grainge

Community Expert

I don't think so but not sure. I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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