Skip to main content
H
hv_dan
Participant
June 29, 2009
Question

Updating Frame files in RH WebHelp

  • June 29, 2009
  • 6 replies
  • 1228 views

I'm using FrameMaker 8 and RH 7.

When I add Frame files by reference in the Project Manager, I cannot update the frame files. Well, I can update the Frame files in FrameMaker, but when I make changes to the Frame (source) file and try to update the Frame files in Project Manager, it doesn't update. So far, my only recourse has been to completely re-import the files, which takes time, as I'm working with large projects.

I've tried adding Frame files with the ".fm" and ".mif" extensions, but they're both the same. What am I doing wrong??

This topic has been closed for replies.

6 replies

T
Tom.H
Known Participant
July 16, 2009

(as a side note, this topic is more appropriate for the FrameMaker Integration forum, but here's a response anyway):

There isn't enough information for me to solve this problem, so here are some questions and comments that might get us to a solution (assuming that you haven't already figured it out):

1.What method are you using to import the files?  You should select Project Files (right-click) > Add FrameMaker File > Add by Reference.
(NOT File > Import > FrameMaker Document.)

2. Assuming they're getting imported correctly, have you made any changes to the imported topics within RoboHelp?  If so, you effectively break the link to the source file.  You can only make changes one-way, from Frame to RoboHelp.  If you make so much as one formatting change, they're no longer linked and have to be reimported.

3. Assuming that you haven't made any changes to the files, do you notice the changes to the icon for the FrameMaker files in the Project Files directory? Should go from (unmodified) to , which lets you know that it knows that the source FrameMaker file has been modified.  If you don't see this, maybe you are not editing the file that's actually linked in to RoboHelp (this solution is reaching a bit, but it is possible).

Please address these questions then let me know if you

As a side note, I learned a lot about using this method, and ultimately abandoned it because it turned out to be almost perfect, but at the same time flawed beyond repair.  I found some simpler ways to do what I needed to do, and have been meaning to get into touch with Adobe to describe some very simple ways I think they could have really improved the capability.  I do note that TC suite #2 has some much needed improvement, but I haven't had a chance to try it out.

Regards,

Tom

H
hv_danAuthor
Participant
July 16, 2009

Tom,

Yes, I add the files using "Add by Reference".

And whenever I make changes to the source (Frame) file, I do notice the icon

change like you said.

As for making changes to the imported topic, I'm not quite sure what you

refer to. I apply a style sheet -- one of RH's that I modified (by adding a

few styles to match my Frame styles).

I used to copy the source files into RH, but now that I'm using context

sensitive help, it's a real pain to have to re-map the IDs every time I

delete and re-import a file. I don't have any of that set up right now, but

that's what I'll be doing soon.

I've spent most of the day experimenting. I created a smaller project and am

using just two files. I can Add by Reference, make changes, click Update,

and it updates. But that's by not applying any style sheet at all. I keep

the auto-generated one that RH puts in. Whenever I apply a style sheet,

though, either the one I modified (in RH) or one of RH's default style sheet

like fmstyles.css, then it won't update.

So are you saying that by applying a style sheet, then it won't work?

Also, when I Add by Reference, I have the "Use Underscores in File Name" (or

something like that), as I've heard that spaces in the file name can cause

RH to not generate properly. However, that puts underscores in the topic

name. When I take out the underscores, as I'd rather not have underscores

showing up in the final product, then the Update doesn't work.

Kinda feels like taking one step forward and three back.

dan

T
Tom.H
Known Participant
July 17, 2009

Dan,

If I understand you correctly, you're breaking the link when you apply the style sheet.  If you do anything to an imported frame topic after you import it (other than what you can do with the importing options), the file is changed on the RoboHelp end and cannot then be updated without a reimport.  Instead of applying a new style sheet, you can modify the style sheet that it creates and uses when you import. To do that, you have to do a little trick where you create a dummy topic to hold the frame style sheet in the project.  Sadly, I forget the whole procedure, which is not documented or intuitive, but the evangelist RJ (forgot his last name) describes it in one of his webinars.  When I'm back at my work PC tomorrow I'll try to find a few minutes to figure it out again and post another message.

Like I mentioned before, it's a wonderful tool, but it just falls short in a few ways that make it very hard to actually use effectively.

Tom

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices