Skip to main content
Participating Frequently
April 3, 2014
Question

Upgrade from RH8 to RH9 displays error msg for images/hyperlinks

  • April 3, 2014
  • 1 reply
  • 412 views

We imported a RH8 project into RH9 on another computer. For the most part, it went smoothly; however, for some images and hyperlinks, we get the message: The image file "___.jpg" used in "______.htm" is outside of the current project and will not be shown in Project Manager.

Additionally, there are approximately 20 broken links displayed in the Broken Links tab.

Your suggestions would be appreciated as we have multple huge projects we need to upgrade. Thanks

This topic has been closed for replies.

1 reply

Captiv8r
Legend
April 3, 2014

Hi there

For each of the messages about the image being outside the project, you will need to carefully note the image file name, the topic and the location it is reporting. Then you will need to edit the topic and click on the image icon and browse to the image to choose it. That action should correct the link and copy the image into your project.

Broken links will have to be resolved on a "link by link" basis. I was assisting someone else in a different thread and it may be of use to you. Click the link below to view that thread.

Click here to view

Cheers... Rick

Participating Frequently
April 7, 2014

FYI,

I received the following email from the Adobe RoboHelp User Forum in response to my post about error messages.

It looks like I'm going to have a fun time when my huge projects get upgraded to RoboHelp 9 ...

Janis

Jeff_Coatsworth
Community Expert
Community Expert
April 7, 2014

What are referring to? If you tried attaching something, the forum software strips it off..