Skip to main content
Contact Us
Known Participant
Jul 24, 2019 6:31 PM UTC
Question

Upgrade RH10 to RH2017 Webhelp not displaying Topic List

We upgraded multiple RH10 Webhelp projects to RH2017 WebHelp with little to now problems.  However, there is one project that will not cooperate.  When the upgrade completes, the topics do not display in the topic list as expected.  So I go to the Project folder and DON'T I see them there.  When I go to the Broken Links folder they ARE there!  I am restoring them one-by-one.   Anyone else had this problem or know of a patch/fix?

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Jul 24, 2019 6:39 PM UTC

Did you try renaming or deleting the project's .cpd file?

Translate
Community Expert
AmebrCommunity Expert
Community Expert
Jul 25, 2019 2:29 AM UTC

If deleting the cpd as Jeff suggests in RH2017 doesn't help, try doing it in RH10 first. And run the reports for broken links, unused files, etc to make sure everything is clean before trying to upgrade again.

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices