Upgrade RoboSource 3 to 3.1

Question

I am trying to upgrade our RoboSource from version 3 to 3.1.
I read instructions on using the RoboSource Convert Wizard. When I
installed the 3.1 version, it presented a warning that stated
another version of RoboSource was found and that I needed to
uninstall it to continue. So I uninstalled 3 and installed 3.1.
Then when I opened the Wizard, it said I had to have the older
version installed to use this convert tool. So I try to reinstall
3, and I get the message again about the other version... I have
tried installing 3 then 3.1 and 3.1 then 3. Neither way works, and
I have not found a way to get both installed so that I can convert
the databases to the 3.1 version. Any ideas would be much
appreciated.
Thank you,
Jennifer

Gravenstein · Answer

Hi Jennifer -Sounds a bit odd to me. I thought that the installationprocess, even for upgrade licenses, didn't care about olderversions of RSC (just RH). I installed side-by-side via astandalone license, so I can't offer any direct comparison there.Still, I think that some of our writers with upgrade licenses had adifferent experience than yours.What I did find was that the DB conversion didn't work verywell for us. I ran a couple of large projects through the converterand got errors. Since I wasn't particularly invested in convertingthe DB itself, what I did was remove the projects from sourcecontrol, convert them to RH6, and then upload them into new RSC3DBs. Overall, that process went quite smoothly, and I haven'tregretted abandoning the the DB conversion. G

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