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Participant
April 15, 2008
Question

Upgrade to Robohelp X5.0.2

  • April 15, 2008
  • 1 reply
  • 547 views
I am running XP SP2 and Robohelp X5.0.1. I cannot download an upgrade from within Robohelp - presumably because the Macromedia web site is no longer available.

I have downloaded the upgrade from the Adobe site but get the following message during install.

"Unable to locate file Robohelp Office X5.0.2 Update.msi"

There is a message inviting me to check the disk is inserted or to specify a new path but the only options given are retry and cancel - neither of which allow me to specify a path. It appears that this file is temporarily created during the upgrade and then deleted once cancelled.

Has anyone got a work around?
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1 reply

Peter Grainge
Community Expert
Community Expert
April 15, 2008
Most of the old links redirect correctly.

Assuming you have admin rights and cannot track the file manually, try an uninstall and reinstall, then the upgrade.

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