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Known Participant
September 13, 2007
Question

Upgrading an X3 project to Rh6

  • September 13, 2007
  • 14 replies
  • 1469 views
The Import Word Document Wizard cannot locate Microsoft Word
Please install Microsoft Word


This is the message I get whenever I try to import a .doc file into Robohelp with this brand new PC they gave me.
It has now Word 2003 on it. I installed Robohelp as usual. I've added the path to the Word .exe file in the Options window ( HTML editor tab). But it simply won't find Word when I want to import a document. Plus, whenever I select import, the import window will search .html files by default instead of .docs. It wasn't like that before.

Can anybody help?

edit: Robohelp HTML X3
edit 2: title modified/updated
This topic has been closed for replies.

14 replies

Peter Grainge
Community Expert
Community Expert
September 13, 2007
OK I won't tell you that they are not compatible but if anyone else is reading this, they are not compatible. No way, no how, no workaround. X5 is the first version that will work. Bear in mind X3 was around long before Word 2003 so they couldn't make it compatible.

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RoboColum_n_
Legend
September 13, 2007
Hi P-Y. I'm afraid there is a lot that X3 doesn't support. Can't you get Word 2000 reinstalled.
P-YAuthor
Known Participant
September 13, 2007
No I edited my previous post, I'm under "Robohelp HTML X3"

Please don't tell me they arent compatible together? I'm currently looking on the web to see what the problem could be..
RoboColum_n_
Legend
September 13, 2007
Hi P-Y. Are you using RHX5 per chance? If so, you need to download the service patch 2 that supports Word 2003. Click here to do this.