Upgrading from RH 2019 Classic to RH 2020 - Missing TOC links

Forum|Forum|5 years ago
August 5, 2020
6 replies
308 views

Hi,

I'm attempting to upgrade from RH 2019 Classic to RH 2020. In doing the upgrade, only a portion of Project (htm) files are getting brought into the upgraded project.

How can I get my project to upgrade correctly?

Thanks!

This topic has been closed for replies.

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r.lavioletteAuthor

Known Participant

I discovered that my 'root.fpj' file didn't contain the correct TOC. I deleted the file and resaved my project using RH 2019 Classic. I was then able to successfully upgrade the project into RH 2020.

Peter Grainge

Community Expert

I'll be interested to learn what caused this.

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Peter Grainge

Community Expert

Is it the TOC that is missing the topics or are they also missing in the Contents panel?

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R

r.lavioletteAuthor

Known Participant

They're missing from both. I've submitted the project to Adobe.

Jeff_Coatsworth

Community Expert

If there's something messed up in going from RH2019 Classic to RH2019 New UI, then trying the jump from Classic to RH2020 will never work. I suggest you contact the RH folks at techcomm@adobe.com.

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Amebr

Community Expert

I forgot to ask before. What version of 2019 are you using? The latest patch version is update 14, so if you have an earlier version it might be worth upgrading to the latest patch and trying again.