Upgrading project with conditional build tags

Question

Hi all -

I've inherited a Webhelp project with conditional build tags that was written in an earlier verison of RoboHelp. I've taken the following steps to upgrade it to RoboHelp v9:

Made a copy

Launched RoboHelp v9 and selected the project file

Clicked the Upgrade button when prompted

RoboHelp confirms that the upgrade has been successfully completed, but none of the files are created in the project. The only things created are the conditional build tags.

I'm working on a Dell Latitude with Windows 7 installed. The project files are on a personal network drive.

Has anyone done a similar kind of upgrade and had success? i imagine my inexperience with this is the probllem, so any advice would be much appreciated.

Thanks,

L

RoboColum_n_ · Answer

First off move the source files off the network drive and onto a local drive. Next delete the .CPD file inside the project's directory. Let us know if this solves the issue. If not, give us some mor edetail of what is missing (e.g. topics, topic content)

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