Skip to main content
C
ConundrumNF
Participant
July 23, 2009
Question

User unable to open Database in RSC 3.1

  • July 23, 2009
  • 1 reply
  • 1218 views

Hey Everyone

I've got a user whose unable to open a database in RoboSource Control 3.1. She receives no error and RSC just sits there like DB connection was never opened. She can open other databases.

I've tried different accounts on her machine and the database won't open for them either, but her account can open the database from other machines. I've repaired and uninstalled/reinstalled RSC but to no avail. I originally thought this to be a cache problem, but since it's affecting other accounts I'm no longer sure.

Has anyone seen something like this before?

Thanks!

This topic has been closed for replies.

1 reply

Gravenstein
Gravenstein
Inspiring
July 24, 2009

Hi, ConundrumNF, and welcome!

Do you mean that your user can't open the db from RSC Explorer, or is it just a problem from RH? Once she's opened it from RSC Explorer, that should make it possible for her to make the RH connection.

If she can't get into the db from RSC, you might want to double-check her profile in the user library.

G

C
ConundrumNFAuthor
Participant
July 25, 2009

I am out of the office until 27-07-2009.

If you require assistance please contact the helpdesk at

helpdesk@pathix.com or +1 709 724 8529.

Thanks

Note: This is an automated response to your message "[RoboSource Control]

User unable to open Database in RSC 3.1" sent on 7/24/2009 8:43:06 PM.

This is the only notification you will receive while this person is away.

This e-mail may contain confidential information and the sender does not waive any related rights and obligations. If you are not the intended recipient please notify the sender and discard it.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices