Using a certificate from PC's Certificate Store

Forum|Forum|10 years ago
June 22, 2015
1 reply
1952 views

I use RoboHelp 11 to create AIR help. My AIR file is digitally signed in RoboHelp by specifying the certificate file and entering a password. However, my company requires that I only use a certificate that is installed by the company in my PC's Certificate Store. There is no longer a file or password for me to enter into RoboHelp. Does anyone know if there is a process for doing this? Can RoboHelp (2015 release) allow this source for a certificate?

- Kent

This topic has been closed for replies.

Peter Grainge

Community Expert

AIR Help has not been updated for several versions now and I do not expect to see any further development. RoboHelp 2015 is no different and there is no workaround that I know of, other than not having a signed certificate.

To be honest I would be thinking about moving away from this format.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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C

calistoga hikerAuthor

Known Participant

Hi Peter,

Thanks for the quick and honest answer! I suspected as much. Now I can plan a new strategy for my learning product.

- Kent

V

vivek_k

Adobe Employee

Hi Kent,

Peter is right that we have not invested in AIR format for last few releases and it is unlikely to change. I will suggest you look at Responsive HTML5 output which should satisfy most of your needs. Please reach out to us on techcomm@adobe.com for any query or unresolved issues. We can look at your issue if you are interested in continuing with AIR for the time being, do let us know.

Thanks,

Vivek

Adobe Systems

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