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Known Participant
February 7, 2023
Question

Using RoboHelp and AEM for Customer Docs

  • February 7, 2023
  • 2 replies
  • 187 views

Has anyone used RoboHelp with AEM for single sourcing information? Looking at options for using AEM not for marketing but for customer documentation, but it can't be public... Customers would have to log into our network or we only use it internally to then create documents. Most of what I've seen seems like public access and marketing-related. I know you can publish from RH to AEM or soemthing along those lines but can you pull from AEM into RH? How can AEM help you share content across platforms and generate help files and documents? I'm looking at the Adobe Summit coming up but not sure I can get approval to go. As usual, I have more questions than answers. Thanks! 

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 8, 2023

    I don't think there's any AEM to RH workflow (I've never heard it mentioned).

    Community Expert
    February 7, 2023

    For AEM user access and content sharing capabilities I think you'll need to ask on the AEM forums. I had a browse, but the information seems to be super technical so I can't provide any suggestions.

     

    I haven't seen many posts about AEM on these forums, but as far as I know there's no source control integration with AEM, so you'd have to maintain the source elsewhere and publish the output to AEM. I don't use AEM though, so perhaps someone will come along later with better news.