Utilisation d'un template sortie Word ou PDF

In RH2020 you use master pages to set up the headers and footers, then select the correct master pages in the output preset.

https://www.grainge.org/RoboHelp_Tour/rh2020/authoring/master_pages.htm

https://www.grainge.org/RoboHelp_Tour/rh2020/outputs/outputs_pdf.htm

The cover page is an htm file in your project (maybe place it under assets in a folder called front_matter to keep things neat). You select it using the options available in the Book TOC toc format.  If you only have an Online TOC, you'll need to create a Book TOC formatted toc to see the options.  For an Intro page, I think you would follow the same process as cover page, but insert it using the third option in the menu, but I haven't tried this myself

https://www.grainge.org/RoboHelp_Tour/rh2020/toc_index_glossary/toc.htm

That is the last update to 2020 so you are on the latest update for that version. 2022 introduced templates to replace skins and they have more control over the various parts of the output. You can see how at RH2022 PDF Templates (grainge.org).

However, that's a learning curve so let's see what can be done in 2020. You said you can't create a new skin but didn't tell me why. If it is as simple as you don't know how, see the screenshot below.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

I am on the latest version I think 

You haven't said which version of RoboHelp you are using. Please always start a thread with this information. Please go to Help > About and include the full version number.

In this case the answer is dependent on the version.

Also explain why you cannot create a new skin (template in later versions).

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.