Version 7.0.2

Forum|Forum|18 years ago
June 26, 2008
4 replies
496 views

Greetnigs,

Installing the recent RoboHelp patch (7.0.2) casues problems with French characters. For example projects published to a server casuses the term conformément to appear as: conformÃ©ment.

We reverted back to 7.0.1 and the problem is resolved.

Regards,

This topic has been closed for replies.

Peter Grainge

Community Expert

Sorry I didn't pick up on this quicker. See item 22 in Using RH7 on my site.

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C

CRO1Author

Inspiring

Peter,

We did some more testing. Using 7.0.2 and publishing to an Apache servers causes the French characters to disaply incorrectly. Using the same project and publishing to a different server (in the case Unix) no prblems whatsoever. No problems either when we used 7.0.1 and published to an Apacher server.

Peter Grainge

Community Expert

Am I right in thinking the problem is only on the server?

What font are you using and have you tried other fonts?

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C

CRO1Author

Inspiring

Peter,

You are right, problem only occurs on the server, not from the local drive.

The font we are using is Arial 10pt. We have not tried different fonts. The only differnce in the three machines was 7.0.2. (two machines had 7.0.2 one had 7.0.1). We are going to test the projects on a different server.

Peter Grainge

Community Expert

Can you please post the html of the sentence in the source that gives this problem?

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C

CRO1Author

Inspiring

Peter,

As per your request, the HTML code for the example is:

<p>Les agences de services publics peuvent utiliser ce site pour indiquer
au Centre des armes à feu Canada si elles ont des armes à feu d’agence
ou des armes à feu protégées à déclarer conformément au <span style="font-weight: bold; font-style: italic;"><I><B>Règlement

In the code, the accents appear as the should, however, they do not display properly.

Regards,

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