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fiservdaniel
fiservdaniel
Known Participant
June 8, 2015
Question

Vertical scroll bar "scroll thumb" is missing

  • June 8, 2015
  • 1 reply
  • 1170 views

Running RoboHelp 10.0.1.292. Creating a Desktop layout.

Using the Screen Layout Editor, I set the "Overflow" attribute to "Scroll" for the Topic content and the Tabbed content. When I generate and review in either Chrome or IE10, the horizontal bar is working. The vertical bar, which is visible, does not have a "scroll thumb" in the track.

Thanks - Dan

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    1 reply

    Willam van Weelden
    Willam van Weelden
    Inspiring
    June 9, 2015

    It may be that there is some CSS styling the scroll bar that causes the issue. Look for ::-webkit-scrollbar in the CSS.

    Also, most browsers nowaday only show the scroll bar and hide the thumb by default so that may be the issue as well. Can you perhaps share a screen shot of the issue?

    fiservdaniel
    fiservdanielAuthor
    Known Participant
    June 9, 2015

    Hi Willam,

    Chrome displays the following error:

    C:/.../!SSL!/Multiscreen_HTML5/desktop/template/Desktop_Layout/-webkit-gradient      Failed to load resource: net::ERR_FILE_NOT_FOUND

    The CSS does not have a webkit-scrollbar.

    Willam van Weelden
    Willam van Weelden
    Inspiring
    June 15, 2015

    Some element has an overflow: scroll; set instead of an overflow: auto;

    Search your css for the text 'scroll' and change it to 'auto' where applicable. That should get rid of the scroll bar when it's not needed.

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