View With Screen Profile Lock Up / Freeze

Forum|Forum|13 years ago
January 1, 2013
2 replies
1071 views

When I right click on the Multiscreen_HTML5 and choose to View With Screen Profile and then select any profile (doesn't matter which one), RoboHelp stops responding. I have to End Task in the task manager to close it down. Any ideas on what may be causing this?

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G

Guy LapierreAuthor

Known Participant

Hi everyone. I'd like to thank you for your help and I did try everyone's suggestions but couldn't fix it. I recently did a clean Windows 8 install and it works now. So I know it wasn't the project itself at least. It had to be something corrupt in the install, I guess. What it was I'll never know. Uninstall and reinstall didn't work so it had to be something left over after the removal of the software. On a clean Windows install it worked.