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ann34039309mtf7
Participant
October 21, 2024
Question

WCAG 2.1 accessibility and video captions?

  • October 21, 2024
  • 2 replies
  • 173 views

Does the RoboHelp video player have an option to display captions (like from a vtt file)? I don't see it, but surely I must be missing something as then the built-in RH player would not be accessible? 

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2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 21, 2024

I don't think there's any RH video player - it's just putting the video file in the HTML5 holder for video (if you check the resulting HTML5 in your output).

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 21, 2024

Looks like you can use the <track> selement to use a .vtt captions file in the video.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 21, 2024

I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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