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advanced_author
Participating Frequently
July 18, 2016
Question

Web help flickering in Chrome browser for older help systems

  • July 18, 2016
  • 1 reply
  • 1066 views

Hi Everyone,

When I try to view older web help systems in Goggle Chrome the display of the main page flickers. I then tried displaying the same help system in IE but the TOC panel was blank.

What I would like to be able to do is view my legacy wen help systems in Chrome without a problem.

Any thoughts?

Thanks

Steve

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 18, 2016

Could it be that the help was generated in an older version of RoboHelp and has not been regenerated with RoboHelp 2015 or maybe RoboHelp 11, both with all patches applied?

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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A
advanced_authorAuthor
Participating Frequently
July 18, 2016

Hi Peter,

I should point out that these older web help files were generated using an earlier version of RoboHelp but in some cases I no longer have the masters.

What I would like to be able to do more specifically then is to view old web help systems when I am unable to regenerate from source,

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 18, 2016

I think that would be along the lines of "cat's chance in ****".

Reverse engineering is your way out now. That's covered on my site and whilst I explain how to do it for free, there is also a link to Willam's site where he has a chargeable script that is a whole lot quicker. You have his details so you may want to chat him up.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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