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Participating Frequently
Apr 29, 2015 1:08 PM UTC
Answered

WebHelp 5.10.001 JavaScript runtime error

Using WebHelp 5.10.001 (Adobe RoboHelp 11, WebHelp 5.50) and am receiving the following error:

JavaScript runtime error: Object doesn't support property or method 'RegisterListener'

The above occurs on js file: whproxy.js

function RegisterListener(framename, nMessageId) {

    var wSP = getStubPage();

    if (wSP && wSP != this) {

        //return wSP.RegisterListener(framename, nMessageId);

    }

    else {

        return false;

    }

}

So I commented it out to avoid the error being thrown. What is the fix for this?

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Willam van Weelden
Willam van WeeldenCorrect answer
Inspiring
May 4, 2015 5:38 PM UTC

Hey - I was troubleshooting this on the behalf of another - whom has since told me the issue has been fixed. All that I know is that the broken page was done and the issue is no longer present. Not sure what was exactly completed - perhaps a rebuild?? This can be closed out.


Very strange. Thanks for letting us know that it was fixed.

10 replies

RajeevAdobe
Adobe Employee
Adobe Employee
Apr 29, 2015 1:53 PM UTC

Did you test the output on any other browser like Google chrome and Firefox?

Is it happen with a specific project or any project you create in Robohelp 11.

Regards,

Rajeev.

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will3mAuthor
Participating Frequently
Apr 29, 2015 2:07 PM UTC

Yep - tried in IE, Chrome and Firefox. The error is thrown all the time regardless of browser so to hide it I commented out the code. That's like a bandage and I'd prefer to find a valid solution.

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RajeevAdobe
Adobe Employee
Adobe Employee
Apr 29, 2015 2:10 PM UTC

Is it happen with a specific project or any project you create in Robohelp 11.

Regards,

Rajeev.

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