WebHelp does not work in IE 11

Question

I am doing testing in IE 11 and Windows 8. I have tested old projects and newly created projects. In IE 11, reguardless of the publishing options set, the contents and search pane are blank. I did try HTML 5 and that worked just fine.

On my internet options, I de-selected the Enable Enhanced Protected Mode on the Security Tab. I also lowered the protection, updated Java to version 7 update 45, and enabled the Java Helper Add-ons that were originally disabled by the options set-up.

I am on RoboHelp 10. Is there a fix for this or a way to upgrade the old projects so that we can use HTML 5, other than importing all of the topics into a new project?

Jeff_Coatsworth · Accepted Answer

Yeah, I did that last friday. According to Adobe Support, IE11 is not supported by WebHelp Generation. It may be in the next version of RoboHelp, but they don't have an idea of when a new version is coming out.

Have you tried the hack described in this post - http://forums.adobe.com/message/5765240#5765240 ?

Jeff_Coatsworth · Answer

HTML5 is just a new SSL – you can always take an old project, upgrade it RH10, and use the HTML5 SSL recipe to output it.BTW – I’ve never heard of IE11 – I thought Win8 shipped with IE10?

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