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jccs3
Inspiring
April 18, 2016
Answered

WebHelp frames in internet explorer 11 are over flowing with RoboHelp 2015

  • April 18, 2016
  • 1 reply
  • 753 views

Hello everyone,

Would anybody happen to know how to fix this problem?

Thanks.

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

Do you see the plus signes being chopped off in the TOC?  You do not see that in Firefox...  There is code to fix it but I don't know where to put it.  It goes something like this...

<td width="172"><strong>SBP2:</strong></td>

<td width="62"><label for="sbp2"></label>

  <input name="sbp" type="text" id="sbp2" size="4" maxlength="4" style="width: 40px;"/></td>

If you grab the frame bar and resize it back and forth, it fixes itself but not everybody would know to do that.


Take a look at post#2 in this thread - Re: Default size of WebHelp TOC Pane

BTW - I think you're looking at the help using Edge, not IE11 - there have been issues reported with newer builds of Win10 that have thrown off Edge compatibility with RH2015 - see Re: RH 11 Webhelp on MS Edge: TOC disappears after search 

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
April 18, 2016

Are you all completely patched up? Can you give us a screenshot of what's happening? Use the forum web interface to do that..

J
jccs3Author
Inspiring
April 18, 2016

Hi Jeff,

See below...

Thanks.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
April 18, 2016

Ok, I think that's the last (#3) patch (but not having RH2015 at hand, I'm just taking a guess). So what's the problem with the help in that screenshot?

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