Skip to main content
Known Participant
July 31, 2008
Question

WebHelp Navigation TOC acting goofy in Firefox 3

  • July 31, 2008
  • 3 replies
  • 500 views
I'm using RH7. In IE, everything works fine. In FF3, the following happens: I open a help topic, which happens to be one of the topics inside a book. The topic opens very briefly and then the help page for its parent (at the book level) opens. Any ideas?
    This topic has been closed for replies.

    3 replies

    Peter Grainge
    Community Expert
    Community Expert
    October 12, 2008
    Unfortunately there is not.
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Community Expert
    July 31, 2008
    Then I guess the earlier solution will have to apply!

    You should post this as a bug at

    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

    but you might want to first try disabling some addins.

    In another thread the TOC was not displaying in FF3 but it did when the Firebug addin was removed.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Known Participant
    October 12, 2008
    We removed addins and it still happens. I opened a bug in the wishlist. Is there any way I can track it?
    Peter Grainge
    Community Expert
    Community Expert
    July 31, 2008
    This was a problem with earlier versions of FF and that was fixed in patch 7.02.

    Have you applied the patches?

    See Item 8 at http://www.grainge.org/pages/authoring/browsers/browsers.htm
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Known Participant
    July 31, 2008
    Yes. I applied both 7.01 and 7.02.