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Inspiring
February 23, 2018
Answered

Webhelp output menu issue in RH 2017

  • February 23, 2018
  • 1 reply
  • 450 views

Hi.

My webhelp output behaves otherwise in RH 2017  than in RH 11.

The menu buttons do not refresh to its right color when I click on another button.

I've tried to describe the poblem in the attach image.

Reg. Dag Sundet

This topic has been closed for replies.
Correct answer Skibirken-1

I just tested Employee Care using the Default without modification and it is working correctly. If you get the same, it suggests the problem is with modifications, even though they were working in RoboHelp 11.

It might be worth deleting the CPD file and reopening RoboHelp.

If not, try creating a new layout in your project and see if that works using Default unmodified.

Let us know what you find.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


You where right. It was the modifications that did not work well i RH2017. I had to do some more modifications in the file whskin_tbars.htm and now it works well again.

1 reply

Peter Grainge
Community Expert
Community Expert
February 23, 2018

I just tested a couple of skins and they seem to be OK.

Which skin are you using?

Have you tried another to see if that has similar issues?

Do you have Update 2 applied?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Inspiring
February 23, 2018

I use Robohelp 2017 v.13.0.2.334

I'm using a modyfied "Default skin" in our projects:

Peter Grainge
Community Expert
Community Expert
February 23, 2018

I just tested Employee Care using the Default without modification and it is working correctly. If you get the same, it suggests the problem is with modifications, even though they were working in RoboHelp 11.

It might be worth deleting the CPD file and reopening RoboHelp.

If not, try creating a new layout in your project and see if that works using Default unmodified.

Let us know what you find.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.