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R
rita_n
Known Participant
July 29, 2009
Question

WebHelp Search Display Issues on Mac OS

  • July 29, 2009
  • 2 replies
  • 1183 views

I'm hoping someone can help. We use the Technical Communication Suite 2, and we use FrameMaker with RoboHelp 8 to generate our WebHelp. We use the Chrisi skin with minor chages.

Issue: When we view our WebHelp on a Macintosh (Leopard 10.5.7) using Firefox 3.5.1 and Safari 4.0.2, the Search pane in our generated help file is cut off so you cannot read all of the text that displays. It also isn't "centered" correctly. See attached screehshot.

Thanks,

Rita Norris

Technical Writer

This topic has been closed for replies.

2 replies

R
rita_nAuthor
Known Participant
July 29, 2009

The display issue is identified.

P
perttime
Inspiring
April 6, 2010

Was there some way to fix this in the Help project or Robohelp files?

I just changed the WebHelp output file 'whfdhtml.htm'  (From roboHelp 7.0.2), copying the numbers from the "else" row to the "if (gbMac)" row:

from

if (gbMac)

strWrite="<FRAMESET ROWS='55,100%' framespacing=0 frameborder=0>";

else

strWrite="<FRAMESET ROWS='85,100%' framespacing=0 frameborder=0>";

to

if (gbMac)

strWrite="<FRAMESET ROWS='85,100%' framespacing=0 frameborder=0>";

else

strWrite="<FRAMESET ROWS='85,100%' framespacing=0 frameborder=0>";

A similar change in file 'whidhtml.htm' improved the look of the Index.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 6, 2010

A solution for RH8 was posted at http://forums.adobe.com/message/2635188

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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R
rita_nAuthor
Known Participant
July 29, 2009

OK. We found the file that has the frame display at 85% for Mac. I plan to change this to 100 or 115...does anyone know why this is set this way to begin with?

*I'm hoping I can make this change in the RoboHelp file without having to change the output file each time we publish the help.

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